Privacy Policy

Terms & Conditions

TERMS AND CONDITIONS OF SALE OF A PUPPY/DOG PURCHASED FROM THEODORABLES AND CO.

These terms and conditions accompany our microchip registration form that is completed by you, our customer, and details are referred within regarding your name, details of purchase (i.e., dog and pricing), etc.

I, the customer, agree to pay the purchase price for the purchase of a dog detailed from Theodorables and Co.

The dog that you have purchased from Theodorables and Co. has been checked by our vet and they have determined that your new dog is in good health, with any irregularities listed on the vet report. The price of your dog has been agreed upon by both parties with consideration of this vet report. Your new dog has received their first vaccination (minimum) by our vet. You must arrange follow-up visits to your vet for all future vaccinations at your own expense.

You have 72 hours from the purchase of the dog from Theodorables and Co. to take it to the vet of your choice for a health check-up, to be completed at your own expense.

The dog is sold as a family pet, not for show quality or for breeding purposes. We recommend that your dog be desexed at approximately 6 months old or as advised by your vet, at your own expense. The buyer agrees to provide a lifelong commitment, a comfortable environment, prompt medical attention, adequate exercise, proper grooming, and responsible care. This includes keeping this dog parasite-free and up to date with inoculations, ensuring proper nutrition (consisting of good quality professional food given at regular intervals), and providing fresh water at all times.

The buyer promises to provide a safe environment for the dog and never allow the dog to roam freely without proper fencing or supervision.

The breeder does not assume any liability for any injury to said dog after it has been collected or after it has left our care on 3rd party transport.

Theodorables and Co. will, in no way, be responsible for any Local Government Council Dog Registration Fee. It is the new owner's responsibility to register the dog with your local council as per local regulations.

Theodorables and Co. can confirm that your dog is in good health, as far as appears to the eye, and has received appropriate medical care with vaccinations, worming, and flea treatment. Theodorables and Co. will supply a copy of the final vet report which will show any issues that have been found, as per dated on the report. Any issues with your dog will be discussed with you prior to collection.

We do not take any responsibility for the welfare and health of your dog after it has departed from our kennels if the 2nd and 3rd vaccinations have not been completed by the buyer and were due to be completed after collection or transportation to the new owner.

We do not take any responsibility for the welfare and health of your dog if after leaving our kennels your dog suffers from hypoglycemia, coccidia, giardia, or any condition that can be corrected by surgery or treated with medication.

We do not take any responsibility for the welfare and health of your dog if you expose your dog to outside environments that can make your dog sick (e.g., taking it to the park, exposure to other animals) before the full vaccination schedules have been completed.

If you have chosen to transport your dog to a destination and wish to return your new dog under our 7-day cooling-off period; it is your responsibility and at your own expense to return the dog in perfect health to Theodorables and Co. at our specified location. The dog must be returned within the 7-day period and can only be returned if prior agreement has been accepted by Theodorables and Co. All documentation and vaccination certificates must be returned before any refund is made. We will arrange for our vet to carry out a health check on the puppy's return to ensure that the puppy is still in good health without any issues that have occurred while out of our care. If any issues are found, this will be discussed as part of our refund policy.

If we have arranged any form of transport either by road or air, we take no responsibility for the safety or wellbeing of your new dog whilst in transit.

Terms and Conditions

7-DAY COOLING OFF PERIOD

At Theodorables and Co. ("Theodorables"), we provide our customers who purchase a puppy a 7-day cooling-off period which begins on the day the customer takes possession of their new puppy from Theodorables.

Here are the detailed terms of our cooling-off period:

  • If you choose to return the puppy within the first 3 days after purchase, Theodorables will issue a refund of 75% of the purchase price you paid.

  • If you return the puppy between days 4 to 7 following your purchase, Theodorables will offer a refund of 50% of the purchase price.

Theodorables and Co. has established these 7-Day Cooling Off Period Terms and Conditions to promote the wellbeing of the purchased puppies, to honor our commitment to you—our esteemed client—and to compensate for costs incurred by our company. Such costs include but are not limited to veterinary health checks, a mandatory 2-week quarantine period, and expenses related to re-advertising the puppy.